Resume

Introduction:
Talented Photographer. Determined. Specialized in Photojournalism, Event Photography, Portraits, and capturing the Decisive Moment. Energetic, personable young professional with multiple college degrees and a successful track record of excelling in career fields ranging from information technology to technical sales. Volunteered as a Staff Photographer and a Graphic Designer for two publications. Quick Learner. Ethical. Assertive and cordial with demonstrated ability capture memorable images.

Objective:
To become a contributing member of a team committed to non-stop pursuit of photographic excellence.

Formal Education:
University of Texas at Austin – Bachelor of Arts, Major: Philosophy, Minor: English, Spring 2008
Tarrant County Community College – Associate in Liberal Arts, Spring 2006

Visual Arts/Photography Education:
University of Texas at Austin: Photographic Communication, J 316 with Dennis Darling, Fall 2007
Collin County Community College: Photography I, Arts 2356 with Gary Bishop, Spring 2003
Plano East Senior High School: Advanced Placement Art, with Carmen Haggard, 1999

Photography/Design Experience:
The Daily Texan, www.dailytexanonline.com, Austin, TX
Staff Photographer, Summer Semester 2007
* Photographed for UT’s school paper, The Daily Texan.
* Accepted issued assignments and partnered with reporters to ensure thorough story coverage.
* Archived images and added captions using Photo Mechanic.
* Produced front page, above the fold, dominant image on multiple occasions.

16 Rounds to Samadhi, www.16rounds.com, San Diego, CA
Graphic Designer, Issue 3, Fall 2009
*Compiled, edited, and designed the layout for the 3rd issue of the 16 Rounds to Samadhi paper which printed over 10,000 copies.

Software & OS Experience:
Image Editing: Photoshop CS4, Lightroom 2, Photo Mechanic
Web Editing: Dreamweaver, Flash
Productivity: Microsoft Office: Word, Excel, Powerpoint, Outlook
OS: Windows: 98, XP, Vista, 7, OS X: Leopard, Snow Leopard

Hardware Owned/Experience:
Camera: Canon 40D, Canon EOS 300D – Digital Rebel, Canon AE-1
Lens: Canon EF-S 17-55mm f/2.8, Canon EF 50mm f/1.8 II
Computer: iMac Quad Core i7
Accessories: Canon Speedlite 580 EX II, Spyder 3 Pro

Employment History:
Alibre, Inc. – Richardson, TX
New Business Account Manager, 2009 to Present
* Sell to small and mid-sized businesses CAD/CAM software solutions.
* Actively engage leads by making outbound calls and sending emails to people who registered for software trial.

Volt Technical Resources – Austin, TX
Contractor, Telesales Mac Expert for Apple Computer Inc., 2008 to 2009
* Sold Macintosh computers, personal electronics, software, and accessories that are found in Apple’s Online Store. Sold product brands included: Adobe, Canon, HP, and Microsoft.
* Discovered technical needs by establishing rapport and engaging customers.
* Built custom configured systems for a clientele of creative professionals such as: Videographers, Photographers, Musicians, and Graphic Designers.
* Consulted System Engineers to confirm that the proposed solution was technically sound.
* Confidently recommended the complete solution.
* Exceeded sales quota and averaged over 45k in revenue during a normal week.

Radiant Systems, Inc. – Bedford, TX
Regional Technical Manager, 2006
* Held conference meetings to review each reseller’s trends and to gather feedback that could be used to improve scores on support satisfaction surveys.
* Partnered with the training department to conduct webinars on a newly released utility, LogViewer. Also partnered with BackOffice escalation team to write a dozen BackOffice support documents and then published them in the knowledge base.
* Mentored one-on-one new members of the escalation team to facilitate their transition.

Radiant Systems, Inc. – Bedford, TX
Client Support Escalation Team Analyst, 2005
* Supported resellers with the planning, installation, and maintenance of the Aloha POS and Radiant Systems hardware products.

Radiant Systems, Inc. – Bedford, TX
Client Support Technician Level 2, 2003 to 2004
* Ensured corporate client’s POS software and hardware function as designed. Supported products included: Table Service, Quick Service, EDC, BackOffice, Front of House and Back of House.

GE-Zurich Warranty Management Inc. – Dallas, TX
Client Support Representative, 2002 to 2003
* Troubleshot for hardware failure on warranty covered items like desktops, laptops, printers, scanners, PDAs and other peripherals.

Verio, Inc. – Dallas, TX
Dedicated & DSL/ISDN Support Technician, 2000 to 2003
* Resolved internet connectivity issues with T1, Frame Relay, xDSL, ISDN and dial-up services.
* Supported email and web hosting.